Because our products are food items, we do not accept returns on opened or used products for safety and health reasons.
You may request a return or replacement if:
• Your order arrived damaged
• You received the wrong item
• Your order is missing items
Requests must be made within 7 days of delivery.
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Refunds & Replacements
• If your product arrives damaged or incorrect, we will offer either:
• A full refund, or
• A free replacement
• Refunds are issued to the original payment method within 5–10 business days after approval.
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Non-Returnable Items
We cannot accept returns for:
• Opened or used spice products
• Orders returned due to taste preference
• Orders damaged after delivery due to improper storage
How to Request a Refund or Replacement
1. Email us at: [email protected]
2. Include:
• Your order number
• A brief explanation of the issue
3. Our team will respond within 24–48 hours.
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Shipping Costs
• If the issue is our fault (damaged, incorrect, or missing item), we cover all replacement shipping.
• We do not refund shipping for orders delivered correctly.
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Final Notes